Broadband speeds under the microscope

Internet Service Providers have been criticised over advertising
The company which runs most of the UK's Broadband network says consumers should be given better information about their connection speed.

BT Wholesale wants service providers to explain why users may not always get the maximum speeds which are advertised.

BT's Guy Bradshaw told BBC News: "We have got 30 per cent of the customer base achieving line speeds of up to 8mbps. The throughput across that 8 megs can vary.

"The industry needs to join together with (the telecoms watchdog) Ofcom to agree a set of principles about how these messages should be communicated and advertised."

Many Internet Service Providers use phrases like "up to 8 meg".

Broadband speeds under the microscope